Information We Collect on Our Own Behalf.
(a) Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. When you use the Lincoln Collective service or if you visit our websites, we may receive certain information about you as described below. We do not send any promotional emails; however, we may send you service-related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by canceling your account.
We process and keep all data for our own website within South Africa and, if you wish to opt-out from tracking by Lincoln Collective, you can do so at: [google_analytics_optout]Opt Out from tracking[/google_analytics_optout].
We also use Google Analytics, Google Tag Manager, Google AdWords (Conversion Tracking), LinkedIn (Conversion Tracking). Some or all of these tools may be used to track information about your behavior on our website depending on your region. For more information or to opt-out, please visit the respective website(s) of these vendors or contact us at [email protected]
Information We Collect on Behalf of Our Customers.
(a) Our Service. We collect data on behalf of our customers who use Lincoln Collective on the behavior of visitors of our customers’ websites or mobile applications. When you visit such websites or mobile applications, we may receive certain information about your behavior including ser activity, page content, click/touch, movement, scroll, and keystroke activity (in some cases). If you are located in Europe, your IP address, keystroke activity, and personal information are never stored or shared with any third-parties.
(b) Access And Retention Of Data Controlled By Our Customers: An individual who is a current or former Lincoln Collective customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to [email protected] collective.com. An individual who is a client of a current or former Lincoln Collective customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to the respective customer first and then if no response is obtained or such response is not satisfactory, should contact [email protected] collective.com. If we receive a request under this provision, we will acknowledge it within seventy-two (72) business hours and handle it promptly.
We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Lincoln Collective will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
How We Use Your Information.
(a) We use the information that we collect to operate and maintain our Sites and the Lincoln Collective Service and to respond to your questions and concerns. The legal basis in section 6(1) of the Danish Data Protection Act and art. 6(1)(f) of the EU General Data Protection Regulation (GDPR).
(b) If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter.
(c) We also use the information that we collect to help our customers improve their website(s).
Storage and Processing.
Your information collected through Lincoln Collective may be stored and processed in the South Africa, United States, Europe, or any other country in which Lincoln Collective or its subsidiaries, affiliates or service providers maintain facilities. Lincoln Collective may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or European Econonmic Area, please note that we will not transfer information, including personal data, to a country outside of the European Union or European Economic Area.
How We Protect Your Information.
Lincoln Collective is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Lincoln Collective or guarantee that your information on Lincoln Collective may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at [email protected] We use an outside help platform, and a credit card processing company to bill you if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Lincoln Collective complies with the EU GDPR framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. Lincoln Collective has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.
Compromise of Personal Information.
In the event that personal information is compromised as a breach of security, Lincoln Collective will promptly notify our customers in compliance with applicable law.
Your Choices About Your Information.
For current Lincoln Collective customers, you can review, correct, update or delete inaccuracies to the information about you that Lincoln Collective keeps on file by logging into your account to update your password and billing information. Alternately (for data subjects tracked by Lincoln Collective and former Lincoln Collective customers), you can contact us directly at [email protected] We will acknowledge your request within seventy-two (72) hours and handle it promptly. If you wish to opt-out of being tracked by Lincoln Collective’s analytics software, you can do so at [google_analytics_optout]Opt Out from tracking[/google_analytics_optout]. Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete the personal data or restrict the processing of your personal data if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant. You have a right to lodge a complaint with your local supervisory authority.
Enforcement and Dispute Resolution.
In compliance with the EU-US and Swiss-US Privacy Shield Principles, Lincoln Collective commits to resolve complaints about your privacy and our collection or use of your personal information. EU and Swiss Data Subjects with questions or concerns about the use of their Personal Data should contact us at: [email protected] If your question or concern cannot be satisfied through this process, Lincoln Collective has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Frameworks to BBB EU Privacy Shield, an independent dispute resolution mechanism operated in the United States by the Council of Better Business Bureaus.
Our Retention Of Your Information.
(a) If you have an account with Lincoln Collective, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
(b) If you are a visitor to the Lincoln Collective Sites we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Sites.